Powerless to Choose: South Burnett Caught in the Energy Squeeze

Ergon distributes electricity to more than 763,000 customers across regional Queensland. In the South Burnett, towns like Kingaroy, Nanango, Wondai and Murgon have no retail competition—leaving residents unable to switch to cheaper energy plans like city dwellers can.

Federal Energy Minister Chris Bowen recently acknowledged the issue, admitting that the Default Market Offer (DMO)—a price cap designed to protect consumers—is failing.

“The DMO was supposed to act as a safety net. But I’ll be frank — it’s not working that way, and reform is needed.”

The DMO sets benchmark energy prices annually to encourage competition. But for South Burnett residents locked into Ergon, it doesn’t apply. “We can’t switch, so what’s the point of a cap?” said a Kingaroy resident.

Adding to the concern, many households could be on better deals if competition existed. Bowen says up to 80% of Australians are paying more than they should, and that’s driving new government reforms focused on fairness and affordability.

Battery Rebates Offer a Glimmer of Relief

Starting 1 July, the federal government will offer a 30% rebate on home battery installations under the Cheaper Home Batteries Program. The goal is to help households store their solar energy and reduce reliance on the grid—especially in areas where power prices are high.

Currently, one in three Australian homes has rooftop solar, but just one in 40 has a battery. In South Burnett, where solar potential is high and grid infrastructure often limited, battery storage could help ease pressure.

Bowen says battery sales are now outpacing solar installations for the first time, and demand is high. But locals worry affordability could still be a barrier, even with a rebate. “It’s a step forward, but we need more than that,” said a Wondai tradesman.

Calls for Real Energy Reform in the Regions

Community advocates like ACOSS (Australian Council of Social Service) have welcomed the government’s review of electricity pricing. CEO Cassandra Goldie said, “Large energy retailers are making enormous profits while people struggle to keep their homes warm in winter.”

But here in South Burnett, the message is clear: without true competition or targeted rural pricing reforms, regional Queenslanders are being left behind.

What You Can Do

• Check your energy usage – review your Ergon bill for accuracy and efficiency.
• See if you’re eligible – visit the Department of Energy website from 1 July to explore battery rebates.
• Make your voice heard – contact your state and federal MPs and share your experience.
• Support regional fairness – advocate for energy reforms that prioritise bush communities.

South Burnett deserves better than a one-size-fits-all energy model. With collective action, we can push for a system that gives our region the same choices and protections as the rest of the state.